All Systems Operational

About This Site

Welcome to Snoop's service status page where we will let you know how our app, platform and connected bank services are performing 24/7

Snoop App Operational
Account Linking & Updates Operational
Personalised Snoops Operational
American Express Operational
B Operational
Bank of Ireland Operational
Bank of Scotland Operational
Barclays Bank Operational
Barclaycard Operational
Capital One Operational
Clydesdale Bank Operational
Coutts & Co Operational
Creation Credit Cards Operational
Danske Bank Operational
First Direct Operational
Halifax Operational
HSBC Operational
Lloyds Operational
MBNA Operational
Monzo Operational
M&S Bank Operational
Nationwide Operational
NatWest Operational
NewDay Credit Cards Operational
RBS Operational
Revolut Operational
Santander Operational
Starling Operational
Tesco Bank Operational
TSB Operational
Ulster Bank Operational
Virgin Money Credit Card Operational
Virgin Money Current Account Operational
Virgin Money Savings Operational
Yorkshire Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Santander Scheduled Maintenance Apr 19, 02:00-04:30 BST
Santander - Intermittent account linking and transaction updates during this time
Posted on Apr 8, 09:48 BST
Tesco Bank Scheduled Maintenance Apr 21, 00:00-04:00 BST
Tesco Bank - no account linking and transaction updates during this time.
Posted on Apr 6, 15:25 BST
Tesco Bank Scheduled Maintenance Apr 22, 00:30-04:00 BST
Tesco Bank - no account linking and transaction updates during this time
Posted on Apr 6, 15:24 BST
Virgin Money Group - Intermittent account linking and transaction updates during this time.
Posted on Apr 15, 10:18 BST
Past Incidents
Apr 18, 2021
Completed - The scheduled maintenance has been completed.
Apr 18, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 23:30 BST
Scheduled - Coutts & Co - Intermittent account linking and transaction updates during this time
Apr 12, 09:08 BST
Completed - The scheduled maintenance has been completed.
Apr 18, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:00 BST
Scheduled - Santander - Intermittent account linking and transaction updates during this time
Apr 8, 09:47 BST
Completed - The scheduled maintenance has been completed.
Apr 18, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 23:00 BST
Scheduled - Tesco Bank - no account linking and transaction updates during this time
Apr 6, 15:27 BST
Completed - The scheduled maintenance has been completed.
Apr 18, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 01:00 BST
Scheduled - Capital One - no account linking available during this time
Apr 9, 17:04 BST
Apr 17, 2021
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 04:00 BST
Scheduled - Virgin Money - no account linking and transaction updates during this time
Apr 7, 10:47 BST
Completed - The scheduled maintenance has been completed.
Apr 17, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 BST
Scheduled - We're undertaking some maintenance on the Snoop platform - during this time, new bank / credit card account connections and reconnections of existing accounts will not be available.

All other aspects of the Snoop app will be available as normal.
Apr 16, 16:22 BST
Apr 16, 2021
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 BST
Scheduled - Lloyds Banking Group Credit Cards - no account linking and transaction updates during this time
Mar 16, 16:21 GMT
Apr 15, 2021

No incidents reported.

Apr 14, 2021
Completed - The scheduled maintenance has been completed.
Apr 14, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:00 BST
Scheduled - Virgin Money - Intermittent account linking and transaction updates during this time
Apr 7, 10:49 BST
Resolved - This incident has been resolved.
Apr 14, 09:07 BST
Investigating - Nationwide are currently having problems with customers connecting their accounts via Open Banking - we'll let you know as soon as they have resolved the issue.
Apr 13, 11:39 BST
Completed - The scheduled maintenance has been completed.
Apr 14, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 00:00 BST
Scheduled - Virgin Money - Intermittent account linking and transaction updates during this time
Apr 13, 09:30 BST
Apr 13, 2021
Apr 12, 2021
Completed - The scheduled maintenance has been completed.
Apr 12, 20:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 10:00 BST
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time
Apr 7, 10:44 BST
Apr 11, 2021
Completed - The scheduled maintenance has been completed.
Apr 11, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 BST
Scheduled - Virgin Money Credit Cards - no account linking and transaction updates during this time
Apr 6, 15:20 BST
Completed - The scheduled maintenance has been completed.
Apr 11, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 BST
Scheduled - Tesco Bank - Intermittent account linking and transaction updates during this time
Mar 17, 10:38 GMT
Completed - The scheduled maintenance has been completed.
Apr 11, 07:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:30 BST
Scheduled - Barclays - Intermittent transaction updates during this time
Apr 6, 15:29 BST
Completed - The scheduled maintenance has been completed.
Apr 11, 07:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:30 BST
Scheduled - Nationwide credit cards - no transaction updates during this time
Apr 6, 15:17 BST
Completed - The scheduled maintenance has been completed.
Apr 11, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 BST
Scheduled - Capital One - Intermittent account linking and transaction updates during this time
Apr 7, 10:46 BST
Completed - The scheduled maintenance has been completed.
Apr 11, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 BST
Scheduled - Tesco Bank - no account linking and transaction updates during this time
Apr 6, 15:26 BST
Completed - The scheduled maintenance has been completed.
Apr 11, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:30 BST
Scheduled - Lloyds Banking Group - no account linking and transaction updates during this time
Mar 19, 15:46 GMT
Completed - The scheduled maintenance has been completed.
Apr 11, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:00 BST
Scheduled - Lloyds Banking Group - intermittent transaction updates during this time
Mar 8, 10:54 GMT
Apr 10, 2021
Apr 9, 2021
Completed - The scheduled maintenance has been completed.
Apr 9, 03:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 BST
Scheduled - Capital One - Intermittent account linking and transaction updates during this time
Apr 8, 15:21 BST
Apr 8, 2021
Completed - The scheduled maintenance has been completed.
Apr 8, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 BST
Scheduled - Virgin Money - Intermittent account linking and transaction updates during this time
Apr 6, 15:20 BST
Completed - The scheduled maintenance has been completed.
Apr 8, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 10:01 BST
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time
Apr 6, 15:18 BST
Completed - The scheduled maintenance has been completed.
Apr 8, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:45 BST
Scheduled - Tesco Bank - Intermittent account linking and transaction updates during this time
Apr 7, 10:51 BST
Completed - The scheduled maintenance has been completed.
Apr 8, 03:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:30 BST
Scheduled - Tesco Bank - no account linking and transaction updates during this time
Apr 6, 15:23 BST
Apr 7, 2021
Completed - The scheduled maintenance has been completed.
Apr 7, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 18:00 BST
Scheduled - HSBC Group - Intermittent account linking and transaction updates during this time
Apr 6, 15:30 BST
Resolved - This incident has been resolved.
Apr 7, 11:04 BST
Investigating - Virgin Money have reported an issue with their open banking connections, so connecting your account to Snoop may not be possible at the moment. This issue do not impact their Credit Card connections. We'll provide an update on this issue as soon as we know more.
Apr 7, 10:39 BST
Completed - The scheduled maintenance has been completed.
Apr 7, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 03:30 BST
Scheduled - HSBC Group - Intermittent account linking and transaction updates during this time
Apr 6, 15:22 BST
Apr 6, 2021
Resolved - This incident has been resolved.
Apr 6, 17:23 BST
Investigating - Some Virgin Money accounts are showing transactions twice. We are working with Virgin Money to resolve this as soon as possible.
Mar 29, 16:29 BST
Completed - The scheduled maintenance has been completed.
Apr 6, 01:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:00 BST
Scheduled - Virgin Money - no account linking and transaction updates during this time
Mar 25, 17:09 GMT
Apr 5, 2021
Apr 4, 2021

No incidents reported.