TSB account connections and refreshes
Investigating - TSB continue to experience problems with the reliability of their service.

This may mean you're not able to connect or reconnect your account to Snoop right now, or that your account balances and transactions occasionally stop updating.

This remains under investigation by TSB with Snoop pushing for resolution asap.

If you have time, please do raise a formal complaint with TSB as it would help them understand how important this is to their customers.
Jan 21, 2022 - 09:31 GMT

About This Site

Welcome to Snoop's service status page where we will let you know how our app, platform and connected bank services are performing 24/7

Uptime over the past 90 days. View historical uptime.
Snoop App Operational
Account Linking & Updates Operational
Personalised Snoops Operational
American Express Operational
B Operational
Bank of Ireland Operational
Bank of Scotland Operational
Barclays Bank Operational
Barclaycard Operational
Capital One Operational
Clydesdale Bank Operational
Coutts & Co Operational
Creation Credit Cards Operational
Danske Bank Operational
First Direct Operational
Halifax Operational
HSBC Operational
Lloyds Operational
MBNA Operational
Monzo Operational
M&S Bank Operational
Nationwide Operational
NatWest Operational
NewDay Credit Cards Operational
RBS Operational
Revolut Operational
Santander Operational
Starling Operational
Tesco Bank Operational
TSB Operational
Ulster Bank Operational
Virgin Money Credit Card Operational
Virgin Money Current Account Operational
Virgin Money Savings Operational
Yorkshire Bank Operational
Vanquis Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Nationwide Scheduled Maintenance Dec 3, 2022 21:00 - Dec 4, 2022 03:00 GMT
Nationwide - Intermittent account linking and transaction updates during this time.
Posted on Nov 30, 2022 - 15:08 GMT
Nationwide Scheduled Maintenance Dec 4, 2022 00:45-06:45 GMT
Nationwide - During this time, Credit Cards will show a cached balance and Credit Card Transactions will be unavailable.
Posted on Nov 29, 2022 - 16:50 GMT
Tesco Bank Scheduled Maintenance Dec 4, 2022 02:00-09:00 GMT
Tesco Bank - no account linking and transaction updates during this time.
Posted on Jun 13, 2022 - 16:32 BST
Virgin Money Scheduled Maintenance Dec 4, 2022 02:00-07:00 GMT
Virgin Money - no credit card account linking and transaction updates during this time.
Posted on Nov 29, 2022 - 16:46 GMT
Nationwide Scheduled Maintenance Dec 5, 2022 09:00-21:00 GMT
Nationwide - Intermittent account linking and transaction updates during this time.
Posted on Nov 30, 2022 - 15:08 GMT
Nationwide Scheduled Maintenance Dec 6, 2022 01:00-04:00 GMT
Nationwide - Intermittent account linking and transaction updates during this time.
Posted on Nov 30, 2022 - 15:07 GMT
Nationwide Scheduled Maintenance Dec 6, 2022 10:00-18:00 GMT
Nationwide - Intermittent account linking and transaction updates during this time.
Posted on Nov 30, 2022 - 15:06 GMT
Virgin Money Scheduled Maintenance Dec 6, 2022 21:00 - Dec 7, 2022 02:00 GMT
Virgin Money - no account linking and transaction updates during this time.
Posted on Nov 29, 2022 - 16:49 GMT
Nationwide Scheduled Maintenance Dec 6, 2022 21:00-23:00 GMT
Nationwide - Intermittent account linking and transaction updates during this time.
Posted on Dec 01, 2022 - 11:04 GMT
Nationwide Scheduled Maintenance Dec 7, 2022 04:00-06:00 GMT
Nationwide - Intermittent account linking and transaction updates during this time.
Posted on Dec 01, 2022 - 11:05 GMT
Nationwide Scheduled Maintenance Dec 7, 2022 09:00-21:00 GMT
Nationwide - Intermittent account linking and transaction updates during this time.
Posted on Dec 01, 2022 - 11:05 GMT
Barclays Scheduled Maintenance Dec 10, 2022 04:00-08:00 GMT
Barclays - Intermittent account linking and transaction updates during this time.
Posted on Dec 01, 2022 - 11:06 GMT
Barclays Scheduled Maintenance Dec 12, 2022 03:00-07:00 GMT
Barclays - Intermittent account linking and transaction updates during this time.
Posted on Dec 01, 2022 - 11:07 GMT
Tesco Bank Scheduled Maintenance Feb 5, 2023 02:00-07:00 GMT
Tesco Bank - no account linking and transaction updates during this time.
Posted on Aug 16, 2022 - 17:28 BST
Tesco Bank Scheduled Maintenance Mar 4, 2023 22:00 - Mar 5, 2023 08:00 GMT
Tesco Bank - no account linking and transaction updates during this time.
Posted on Sep 15, 2022 - 10:09 BST
Tesco Bank Scheduled Maintenance Sep 9, 2023 22:00 - Sep 10, 2023 08:00 BST
Tesco Bank - no account linking and transaction updates during this time.
Posted on Sep 15, 2022 - 10:10 BST
Tesco Bank Scheduled Maintenance Nov 12, 2023 02:00-07:00 GMT
Tesco Bank - no account linking and transaction updates during this time.
Posted on Sep 29, 2022 - 10:47 BST
Tesco Bank Scheduled Maintenance Dec 3, 2023 02:00-07:00 GMT
Tesco Bank - no account linking and transaction updates during this time.
Posted on Sep 29, 2022 - 10:48 BST
Past Incidents
Dec 3, 2022

No incidents reported today.

Dec 2, 2022
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 15:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 29, 16:47 GMT
Lloyds Banking Group Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 01:00 GMT
Scheduled - Lloyds Banking Group - Intermittent transaction updates during this time.
Jun 30, 15:02 BST
Dec 1, 2022

No incidents reported.

Nov 30, 2022
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 17:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 10:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 25, 16:17 GMT
TSB Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 05:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 00:00 GMT
Scheduled - TSB - Intermittent account linking and transaction updates during this time.
Nov 29, 16:48 GMT
Nov 29, 2022
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 22, 17:11 GMT
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 18, 15:01 GMT
Nov 23, 2022
HSBC Group Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 20:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 18:00 GMT
Scheduled - HSBC - Intermittent account linking and transaction updates during this time.
Nov 21, 15:50 GMT
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 16:45 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 09:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 17, 16:36 GMT
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 22:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 17, 16:35 GMT
Nov 22, 2022
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:01 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 16, 10:53 GMT
Nov 21, 2022
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 21:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 12:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 16, 10:52 GMT
Nov 20, 2022
Nationwide Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 GMT
Scheduled - Nationwide - Intermittent account linking and transaction updates during this time.
Nov 17, 16:34 GMT
Nov 19, 2022
Virgin Money Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 GMT
Scheduled - Virgin Money - no account linking and transaction updates during this time.
Nov 11, 17:06 GMT
Lloyds Banking Group Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 01:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:30 GMT
Scheduled - Lloyds Banking Group - no account linking and transaction updates during this time.
Oct 25, 12:00 BST
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