Clydesdale & Yorkshire Bank - unable to connect accounts or refresh balances & transactions
Incident Report for Snoop Status
Resolved
This incident has been resolved.
Posted Mar 23, 2020 - 14:55 GMT
Update
We are continuing to work on a fix for this issue.
Posted Mar 23, 2020 - 14:53 GMT
Update
CYBG continue to work to resolve this issue. No ETA for a fix yet.
Posted Mar 19, 2020 - 09:43 GMT
Update
Unfortunately this issue is still ongoing. We are dependent on CYBG to provide a resolution and have been assured this is a priority for them.
Posted Mar 18, 2020 - 17:48 GMT
Update
We are continuing to work on a fix for this issue.
Posted Mar 17, 2020 - 17:56 GMT
Identified
Due to an expected upgrade to their APIs, Snoop is no longer able to connect to Clydesdale and Yorkshire Bank accounts. We are working on a fix as a matter of priority.
Posted Mar 14, 2020 - 00:00 GMT